Regina Health Center provides excellence in health care and supportive services with unmatched quality—and that’s evident in the quality ratings and satisfaction scores we receive.
Regina Health Center consistently receives exceptional ratings for resident and family satisfaction, has been recognized by U.S. News & World Report as one of the best nursing homes in the country multiple times, and regularly receives the highest 5-Star Quality Rating from the Centers for Medicare & Medicaid Services. Based on Ohio Department of Aging surveys, Regina Health Center ranks in the top percentile in the state for family satisfaction with our services. Our assisted living area regularly receives high marks for overall resident satisfaction.
Regina Health Center was named one of the best nursing homes in the country by U.S. News & World Report for 2017-18. The publication evaluated more than 15,000 homes nationwide in every state and nearly 100 major metropolitan areas. In Ohio, 130 nursing homes made the list.
Regina Health Center scored in the top 1 percent of all Ohio nursing homes in the most recent biannual Ohio Department of Aging (ODA) family satisfaction survey. With a score of 93.2 out of 100, Regina Health Center placed fifth statewide among 541 nursing homes for which data were available. Regina Health Center was the highest scoring nursing home in Northeast Ohio in the survey.
Regina Health Center, which also offers assisted living, achieved similar scores in the counterpart survey for residential care facilities. Regina Health Center was in the top 1% in the ODA family satisfaction survey for assisted living. With a score of 95.4 out of 100, RHC placed fifth among 451 assisted living facilities for which data were available.
ODA’s biannual family satisfaction surveys are conducted by an independent research group. The surveys ask family members and friends of nursing home and assisted living residents about their perception of the facilities’ activities, administration, meals and dining, direct care, nursing and other factors that affect their family members’ lives.
Proud to rate among the best of the best
The Ohio Department of Health gave our assisted living facility a deficiency-free rating in 2016, making this the seventh consecutive year of a deficiency free rating. In addition, the 2015 report from the Ohio Department of Aging ranked Regina Health Center 6th in the state for assisted living (up from 9th place in 2014) out of approximately 650 facilities for Resident Satisfaction. We commend the hard work of the loving caregivers who give their “all” each and everyday. This is a testament that their work is not “just a job” but their livelihood as they care for some very precious individuals.