Regina Health Center provides excellence in health care and supportive services with unmatched quality—and that’s evident in the quality ratings and satisfaction scores we receive.
Regina Health Center has received exceptional ratings for resident and family satisfaction. Based on Ohio Department of Aging surveys, Regina Health Center regularly ranks in the top percentile in the state for family satisfaction with our services. Our assisted living area consistently receives high marks for overall resident satisfaction.
Proud to rate among the best of the best
In the summer of 2016, the Ohio Department of Health gave our assisted living facility a deficiency free rating, making this the seventh consecutive year of a deficiency free rating. In addition, the 2015 report from the Ohio Department of Aging ranked Regina Health Center 6th in the state for assisted living (up from 9th place last year) out of approximately 650 facilities for Resident Satisfaction. We commend the hard work of the loving caregivers who give their “all” each and everyday. This is a testament that their work is not “just a job” but their livelihood as they care for some very precious individuals.
A 2014, U.S. News and World Report again named Regina Health Center among the best nursing homes in the country.
Top 1% in Ohio for Nursing Home and Residential Care Family Satisfaction
In 2017, Regina Health Center scored in the top 1 percent of all Ohio nursing homes in the recently released Ohio Department of Aging (ODA) family satisfaction survey. With a score of 93.2 out of 100, Regina Health Center placed fifth statewide among 541 nursing homes for which data were available. Regina Health Center, located in Richfield, was the highest scoring nursing home in Northeast Ohio in this survey.
Furthermore, Regina Health Center, which also offers assisted living, achieved similar scores in the counterpart survey for residential care facilities. Regina Health Center was in the top 1% in the ODA family satisfaction survey for assisted living. With a score of 95.4 out of 100, RHC placed fifth among 451 assisted living facilities for which data were available.
ODA’s biannual family satisfaction surveys are conducted by an independent research group. The surveys ask family members and friends of nursing home and assisted living residents about their perception of the facilities’ activities, administration, meals and dining, direct care, nursing and other factors that affect their family members’ lives.